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Help with searching

There are a number of different types of search that you can use, either on their own or in combination to really narrow down and focus your results. These are:

  • Keywords search (e.g. housing advice)
  • Search by place name (e.g. Wyken)
  • Search by postcode (e.g. CV1 1FY) When using a postcode please make sure that you leave a space between each part as shown and type the whole postcode
  • Refine search using filters
  • Sorting your search results

 Keywords Search (e.g. housing advice)

Just typing in a few words into the search box brings you back all entries that contain at least one of the words you have entered. You can also use special characters to limit your results more closely. The plus sign (+) before a word means that each of the results must contain that word, so the example search below brings back all results containing both of the words housing and advice.

+housing +advice

Using double quotes (") around your search words brings back only results that contain those words as an exact phrase, for example:

"badminton club"

Search by place name (e.g Wyken)

Entering a place name in the box marked 'Located in' will bring back results of services based in and around that location.

Search by full postcode (e.g. CV1 1FY)

Entering a full postcode in the box marked 'Located in' will bring back results in order of closeness to that postcode. This is really useful for finding services located close to your home. Please remember for a full postcode search to work you will need to have a space between each postcode part as shown above

Refine search using filters

Once you have your search results, you may be able to improve them still further by selecting one or more of the search filters which are displayed in lists to the left of your results- for example service accessibility, area of city, postal location and selecting type of conditions people have which are supported. You can also filter the results by setting the “max distance of” box above the search results to 1, 5, or 10 miles.

Sorting your search results

You can change the sort order of your search results using the options that are shown in the section just above your results. Depending on the type of search that you have done, your results can appear in any of the following sort orders:

  • Sorted by relevance (i.e. the best match to your search)
  • Sorted alphabetically (i.e. in A-Z order of title with numbers first)
  • Sorted by distance (only if you have done a full postcode search)
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