Healthwatch Coventry is the local independent champion for health and social care. Its job is to speak up for the interests of all who use health and social care services in Coventry. It gives local people a powerful voice - making sure that views and experiences are heard by those who run, plan and regulate health and social care services.
The role of Healthwatch is to:
Ask people what they think about services to build a picture of where services are doing well and where they can be improved.
Check how services are delivered by visiting places where services run.
Influence the planning and delivery of NHS and social care services based on what local people tell us.
Provide information about local health and social care services and making an NHS complaint.
Provide an advocacy service for people who are making a complaint about an NHS service (this is called the Independent Complaints Advocacy service or ICAS)
Healthwatch Coventry also offers a confidential information helpline for questions relating to local health and social care services.
It operates on Mondays to Fridays 9.30am-4.00pm
For further information about Healthwatch Coventry visit the website