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CRASAC Children's and Young People's Counselling Service

Who is it for? 

CRASAC Children's and Young People Counselling Service is available to girls, boys and young people from the age of 5 to 18 in Coventry who have experienced sexual violence, whether recently or at at any time in their lives. This may have been from someone they know or from a stranger.


What we provide 

  • Female counsellors who are professionally qualified to at least diploma level and who are experienced in working with children and young people.
  • A comprehensive assessment with a counsellor to identiy the most appropriate support.
  • Liason with other agencies regarding safeguarding issues.
  • Face to face counselling in rooms specifically equipped to enable children and young people to engage with their counsellor through play, creative arts and talking , as appropriate and which is provided for as long as is assessed to be beneficial within a two year limit.
  • Face to face counselling and/or emotional support to non abusing parents/carers and/or supporters of the child or young person.
  • Crisis support and support through the criminal justice system to male and female carers and young clients aged 11 and over , where appropriate.
  • Court support for children as assessed to be appropriste.
  • Pre-Court therapy, if this is deemed to be in the interests of the child by all relevant parties.
  • A telephone service which offers support and information to male and female survivors, their carers, their supporters and professionals and provides a sign posting service and information on other appropriate services and resources.

How to Refer

Referrals are taken by the CRASAC Helpline workers, in the first instance, who can be contacted on 024 7627 7777 during helpline hours.

Sometimes the phone cannot be answered personnlly. When this happens messages are stored confidentially and the call will be returned, usually within one working day. The helpline worker will ask for some information including your contact details and the reason for the referral.

If the referral is about a child or young person then a counsellor will contact you, usually within two working days, to discuss the referall and to make an initial assessment.   

What happens next?

When you have made your referral we will contact you to carry out a telephone assessment. If at this stage the referral is deemed appropriate then, in the case of children aged 10 years and below, we will carry out a face to face assessment with the adult/s caring for the child.

If following this assessment, it is still felt to be appropriate for us to work with the child then we will then do a face to face assessment with the child of their needs and to ensure that these can be met by CRASAC services.

In the case of a young person aged 11 years and above we would want them to have given you their consent to speak with us first. We would then gather the relevant information  and arrange an assessment appointment with the young person.

When CRASAC has completed the assessment process you will be informed about the outcome and any recommendations. 

Who to contact

024 7627 7772
Helpline-024 7627 7777

Time / Date Details

Time of day
Session Information
Monday to Friday10:00 to 14:00 and Monday to Thursday 18:00 to 20:00-survival support

Other Details


Age Ranges
5 years to 18 years
Referral required
Referral Details

Referrals can be made by young people themselves or parents, carers, health professionals, social workers, teachers or anyone else who has involvement with the child or young person.

If the child/young person does not make the referral themsleves then in order to process the referral we need the express consent of either the young person, or in the case of a child, the responsible adult.

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