We offer an emergency service outside of normal office hours.
We will help children suffering serious harm or who are thought to be at risk of serious harm. Services may also be provided for families at risk of breakdown or children.
If we are unable to return the child safely to their home we may help find another place for them to stay for a short while.
When you contact the emergency service on 024 7683 2222 the call will be answered by a central switchboard operator who will take your number and ask the social worker to call you as soon as possible.
When you call us it is important that you give us as much information as you can about the person needing help.
We need; Full name, date of birth, address, telephone number, ethnic origin ( for monitoring and statistical purposes), where the person is and the nature of the crisis and services and help the person may be getting at the moment.