Our helpline is available on weekday evenings between the hours of 07:00 to 24:00 7 days a week. The helpline is staffed by volunteers who have experience of some of the problems that you might be facing. They may able to give you information that will enable you to progress your situation or simply to listen if you want a sympathetic ear.
Volunteers are recruited from within the FNF membership, and receive training from FNF as well as the Telephone Helplines Association. We receive a large number of calls and it can sometimes be difficult to get through. Our average call length is 45 minutes so please do leave a gap between your attempts. Please do keep trying.
If you would prefer to talk to someone face-to-face, you might wish to consider going to one of our branch meetings in your area.