Coventry Independent Advice Service is a charity offering free advice, information and support to Coventry residents.  We hold the 'Advice Quality Standard', a national quality mark for organisations providing free, independent advice to members of the public. 

Our service is confidential and our skilled advisers can help you with things like:

• Identifying entitlement to benefits and helping you make claims
• Helping you to sort out debt or other money problems
• Challenging decisions on benefit claims
• Giving basic advice and information about housing and other issues
• Helping you find other kinds of support.

If you need help and advice:

• Check our self-help page for links to online information resources and details of other services in Coventry.
• Ask us for advice at any time by using our online enquiry form.
• Telephone us for advice on 024 7652 1101. Lines are open:
  • Monday, Wednesday and Friday: 9.30 am to 12.30 pm
  • Tuesday: 1.30 pm to 4.30 pm
  • Thursday, Saturday & Sunday: Advice line is closed (but you can still send an online enquiry)
• Chat with us using the ‘live chat’ feature on this website (when available)
• General (non-advice) enquiries can still be made via our main office number (024 7652 1100) or by email to info@covadvice.org.uk.